Administrator (Part-time/Flexible timing/Work from Home)

PRIMARY FUNCTION

The administrator is responsible for the end to end order management and internal work schedule to fulfil orders on time without delay.

Responsibilities:

  • Manage Shopify e-commerce app
  • Organize and schedule bookings/delivery with customers and couriers
  • Develop and maintain a rental/wash schedule
  • Dividing tasks among staff/vendors
  • Manage customers’ enquiries (e-mail, website, Facebook, calls, text etc.)
  • Post and maintain websites and Facebook pages
  • Convert prospects into customers and build good customer rapport
  • Follow up on customers’ abandoned carts
  • Follow up with customer with post service review
  • Order inventory and research new deals and suppliers
  • Manage shortage of equipment / inventory
  • Assist colleagues whenever necessary

 

Requirements:

  • Proven experience as an office administrator, office assistant or relevant role will be an advantage
  • Good attention to detail
  • Outstanding communication and interpersonal abilities
  • Excellent organizational and leadership skills
  • Excellent knowledge of MS Office
  • Strong initiative and self-driven
  • High school diploma; BSc/BA in office administration or relevant field is preferred