Privacy Policy

At PramWash, we value the trust you place in us to care for your baby gear. Your privacy is just as important as the cleanliness of your pram. This policy outlines how we handle your personal information with transparency and respect.

1. Data Collection and Usage

We collect personal information such as your name, delivery address, and phone number. This data is used solely for the following purposes:

Processing your service bookings and payments.
Coordinating the pickup and return of your items.
Providing updates on the status of your cleaning or repair.

2. Communication and DNC Consent

By contacting us or booking a service, you provide your express consent to receive service-related messages from PramWash via calls, SMS, or WhatsApp.

This applies even if your number is registered on the Do Not Call (DNC) registry.
These communications are strictly operational (e.g., arrival times, service queries, or delivery confirmations).

3. Protection of Your Information

We believe your data should stay yours. PramWash does not sell or share your personal data with third parties for marketing purposes. Disclosure only occurs in the following limited circumstances:

Operational Needs: Sharing your address and contact details with our trusted courier partners to facilitate logistics.
Legal Requirements: If we are required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement standard security measures to ensure your personal information remains protected against unauthorized access, alteration, or disclosure.

5. Contact Us

If you have any questions about how we manage your data or wish to update your information, please reach out to our team directly.