Important information for your order

Hello there,

Thank you for your order!

- For 2 way home pick up and return delivery, our courier team will pick up the item during the slot you have selected in your order. The return delivery slot is also confirmed as per your selection, click here to find out more.

- For self drop-off at our main store @ 1 Sunview Road, you may proceed to our main store at #08-47 on your selected wash day (before 10am for same day collect). Alternatively, you may also choose to drop off on the day/night before at our 24/7 customer space (level 9). You may find out more details at this link

- For on-site cleaning session at our mall stores - E!Hub or VivoCity, do arrive 10 mins before your selected time slot. 

- For home or vehicle disinfection, kindly ensure that someone is around during the time slot. If our team does not receive prior notification and there is no one at home during your chosen time slot, extra logistic charges apply for 2nd trip at $6.

- Lastly, for car seat recycling or good stroller donation, you may pass it to our courier together with your wash order or drop off at any of our stores. Thank you for disposing responsibly!

Kenneth Tan