Return Delivery Timings
We aim to return your freshly cleaned baby gear as efficiently as possible. Please find the delivery timelines based on your service type and drop-off time below:
1. Home Pick-Up & Return Delivery
[A] Morning Pick-Up (9:00 AM – 12:00 PM)
✅ Return Delivery: Next workday, between 1:00 PM – 6:00 PM
Example: Pick-up on Tue AM → Return on Wed PM | Pick-up on Fri AM → Return on Mon PM
[B] Afternoon Pick-Up (1:00 PM – 5:00 PM)
✅ Return Delivery: 2 workdays later, between 1:00 PM – 6:00 PM
Example: Pick-up on Tue PM → Return on Thu PM | Pick-up on Fri PM → Return on Tue PM
2. Self Drop-Off at VivoCity / United Square
[A] Drop-Off on Weekday
✅ Return Delivery: 2 workdays later, between 1:00 PM – 6:00 PM
Example: Pick-up on Tue AM → Return on Thur PM
[B] Drop-Off on Saturday
✅ Return Delivery: 3 workdays later, between 1:00 PM – 6:00 PM
Example: Pick-up on Sat AM → Return on Tue PM
3. Self Drop-Off at TradeHub 21
[A] Drop-Off on Monday
✅ Return Delivery: Tuesday, between 1:00 PM – 6:00 PM
[B] Drop-Off on Saturday
✅ Return Delivery: Tuesday, between 1:00 PM – 6:00 PM
📅 Workdays & Delivery Hours
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Our delivery days are Monday to Saturday
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Delivery hours: 1:00 PM – 6:00 PM
🚨 Important Note:
Please ensure someone is available at home during the selected collection and return slots. If your location is safe for doorstep drop-off and you prefer this option, do inform us in advance.
🔁 If there is no one present and no prior arrangement made, a re-delivery charge of $15 per trip will apply for missed pickups or drop-offs.