Free 2-way delivery for booking above $200. Free* 1-way delivery when you drop off at our stores.
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Return Delivery Timings

Return Delivery Timelines

We aim to return your freshly cleaned baby gear as efficiently as possible. Please find the estimated delivery timelines below, categorized by your chosen service type and drop-off time.

1. Home Pick-Up & Return Delivery

Our team comes to you! Your return date depends on whether we collect your items in the morning or afternoon.

  • [A] Morning Pick-Up (9:00 AM – 12:00 PM)

    • Return Delivery: Next 1–4 workdays, between 1:00 PM – 6:00 PM.

    • Example: Pick-up on Tue AM $\rightarrow$ Return as early as Wed PM.

    • Example: Pick-up on Fri AM $\rightarrow$ Return as early as Mon PM.

  • [B] Afternoon Pick-Up (1:00 PM – 5:00 PM)

    • Return Delivery: 2–4 workdays later, between 1:00 PM – 6:00 PM.

    • Example: Pick-up on Tue PM $\rightarrow$ Return as early as Thu PM.

    • Example: Pick-up on Fri PM $\rightarrow$ Return as early as Tue PM.

2. Store Drop-Off: VivoCity / United Square

Drop your gear off at our retail points while you shop, and we’ll deliver it back to your home.

  • [A] Weekday Drop-Off

    • Return Delivery: 2–4 workdays later, between 1:00 PM – 6:00 PM.

    • Example: Drop-off on Tue $\rightarrow$ Return as early as Thu PM.

  • [B] Saturday Drop-Off

    • Return Delivery: 4 workdays later, between 1:00 PM – 6:00 PM.

    • Example: Drop-off on Sat $\rightarrow$ Return as early as Thu PM.

3. Store Drop-Off: TradeHub 21

Our main hub allows for a slightly faster turnaround for drop-off customers.

  • [A] Monday Drop-Off

    • Return Delivery: 1–4 workdays later, between 1:00 PM – 6:00 PM.

  • [B] Saturday Drop-Off

    • Return Delivery: 1–4 workdays later, between 1:00 PM – 6:00 PM.

📅 Workdays & Delivery Hours

To help you plan your week, please note our operational hours:

  • Delivery Days: Monday to Saturday (Excluding Public Holidays).

  • Delivery Windows: 1:00 PM – 6:00 PM.

🚨 Important Logistics Notes

  • Availability: Please ensure someone is present at home during your selected collection and return slots.

  • Doorstep Drop-off: If your location is safe (e.g., gated or concierge) and you prefer a contactless drop-off, please inform us in advance.

  • Missed Appointments: If no one is present and no prior arrangement has been made, a $20 re-delivery charge per trip will apply for any missed pickups or drop-offs.